FAQ

Q: What makes LA Relaxed sustainable and ethical?

 A: We only use certified sustainable fabrics that have been made with a verified and transparent supply chain. All of our Organic Cotton is GOTS certified and our other materials, like Lyocell and Modal, are certified TENCEL™. We manufacture all of our garments in smaller batches in a process designed to minimize waste and we make it all in our vertical warehouse here in Los Angeles.

We pay our employees a living wage and strive daily to cultivate a safe, healthy, open, and collaborative environment for all departments.

Q: What is the best way to care for my garments?

 A: For specific information, please refer to the care label in your garment. Generally, you can machine wash most of our garments in cold water and hang or lay flat to dry.

Our Cloud Fleece performs best when washed alone for the first time (to minimize shedding on other garments). After that, you can toss it in with your regular wash.

 

Q: Are all of your products made in the USA?

 A: You bet! We manufacture everything domestically in downtown Los Angeles. Most of our fabrics are knit locally within 10 miles of our warehouse.

Q: Are your fabrics sustainable?

 A: We strive to use only the highest quality materials and in our opinion, that includes making sure they are sustainable. Our fabrics are either plant-based, organic, or all-natural. Using sustainable fabrics greatly lessens the environmental impact and is safer and healthier for the humans that produce it. You can read more about our specific fabric blends on our Fabric Matters page.

Q: Do you use organic or natural dyes?

 A: For the time being, no. Here's why - most dye houses in Los Angeles do offer fully organic and natural dyes. The ones that do are not able to offer large scale production and are still in the scaling phase. While we are still developing the best way to scale organic and natural dyes for a company of our size, we are committed to only working with BlueSign™ certified dye houses. This means the facilities are required to recycle water and solvents and dispose of any waste ins a safe way that won't harm the groundwater or local communities.

Q: I'm a first time shopper...how do your garments fit?

 A: Most of our styles have a relaxed and comfortable fit. We fit everything on a range of real bodies in sizes XS-XL to try to ensure true sizing, comfort, mobility, and a joyful experience for all. You can reference our size guide here. We welcome you to reach out with any specific inquiries.

Q: What if I need to return or exchange my clothes?

 A: We've tried to make returns and exchanges as painless as possible. Click here to learn more about our policy or start your return process.